Thousands of cruise ship passengers will be disappointed as they will shortly receive notice from Royal Caribbean’s Empress of the Seas that not only one sailing has been cancelled, but six.
The sailing on March 30 has been cancelled together with the following five planned departures in April up to and including April 21.
The reason for the cancellations is that the ship is currently in dry dock undergoing renovations and apparently it will not be ready in time for the scheduled sailings. The thousands of passengers involved have two choices, the first being to move to a later sailing of the Empress of the Seas, between April 25 and July 23 this year, in the same category of cabin and assuming they can change their vacation plans. The second option is to change ships to the Majesty of the Seas, between now and April 29, again with no upgrade, and for the same fare. Those who do rebook will have a $100 on board credit per cabin.
Obviously many passengers who have already booked their cruise and have to change dates will have already pre-booked their air, and those who did that through Royal Caribbean will be changed to the relevant flights at no charge. However those who booked their air themselves will be given up to $200 each for changing a domestic flight and $300 each if the flight is international. In order to receive this, the passengers have to change the fights themselves and then send a copy of the additional fee to Royal Caribbean and wait for the refund.
For those passengers who do not want to rebook, a full refund is available.
Empress of the Seas has been part of Pullmantur Cruises since 2008, also owned by Royal Caribbean and is transferring to be under the Royal Caribbean brand. While in dry dock the polls and hot tubs are being refitted and a rock climbing wall is being added.