Hurricane Willa Diverts Cruise Ship Proving Passenger Ire

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Hurricane Willa barreled off the eastern coast of Mexico this week, threatening to cause serious damage. As major cruise lines kept an eye on the storm, some decided to significantly change ship itineraries in order to avoid the storm. Passengers aboard one of the ships that was diverted, the 4,000 passenger Norwegian Bliss, are expressing anger after being diverted to San Francisco and San Diego, instead of arriving at the Mexican Riviera which was the ship’s original destination.

 

Passengers believe that the cruise line knew in advance that it would change the ship’s itinerary in response to the storm. Some passengers assert that instead of informing them of the itinerary changes before sailing, the cruise line purposefully waited until the ship was at sea to inform passengers of the change, assuring that no one would be able to demand a refund.

The 4,000 passenger Bliss is reportedly the largest ever to dock at San Diego.